FAQ
Frequently Asked Questions
Our vast supplier network enables us to offer the best brands on the Australian market, and because Auto Genix is an authorized retailer of MTX, JBL, UNIDEN, BLAUPUNKT, AXIS, IROAD and many other renowned manufacturers, our goal is to only offer you high-quality service and products.
Our goal is to provide a secure environment for our customers, where prices are always reasonable and services are worthwhile. You can rely on our team at Auto Genix to provide the most seamless shopping experience.
Since not everyone has the same taste in everything, we have made almost all of our items customizable to our customer’s preferences. Everything from LCDs, light installations and custom sound system for your car to automotive wiring is customizable with us.
You have 30 calendar days from the date you received the item to return it. Simply email us with your problem, and we will gladly assist you. Please bear in mind that the return and exchange policy only applies if the item you received is defective or has a technical problem. Auto Genix will not be held liable for any damage that occurs after the product has been dispatched to the customer.